Privacy policy

Information on the handling of personal data

We are very pleased about your interest in our application - and thus in our company. The protection of your private rights and freedoms is very important to us; we only use your data for the purposes intended. Since it is important to us that you are aware at all times of the extent to which we collect, use and, if necessary, transmit your data to third parties, we will inform you in detail below about the processing of your personal data collected by us or stored by us.

In principle, you can use our pages without providing any data; if there are any exceptions to this for selected services, we will explain these in the following chapters. We will not process data without a legal basis without your informed consent. When processing personal data, we strictly adhere to the requirements of the EU General Data Protection Regulation (DSGVO) and any other data protection regulations.

Name and address of the controller

Makeo GmbH
Dr. Felix Enge
Franklinstraße 14
10587 Berlin
Germany

E-mail: hallo@makeo.com

Application: app.makeo.com

Name and address of the data protection officer

Jörg ter Beek
Cortina Consult GmbH
Hafenweg 24
48155 Münster
Germany


Data protection team for general data protection inquiries:
Team e-mail: dsb.makeo@cortina-consult.de
Website: https://cortina-consult.com

Actuality of the privacy policy

To ensure that we always have up-to-date data protection information in connection with the services of our website, we use the CLOUD DSE service of Cortina Consult GmbH, Hafenweg 24 in 48155 Münster. In this process, the contents of our privacy policy are hosted on the servers at Cortina Consult and managed centrally. Necessary changes are implemented promptly by Cortina Consult and immediately displayed via direct integration on our website.

Rights of data subject

The EU General Data Protection Regulation (GDPR) provides for extensive rights for data subjects in Chapter III, which we explain to you accordingly below with regard to the processing of your personal data:

Right to information

This requirement concerns in particular information on the following details of data processing:

  • Processing purposes
  • Data categories
  • Recipients or categories of recipients, if applicable
  • If applicable, the planned storage duration or the criteria for determining this duration.
  • Note on the respective right of correction, deletion, restriction or objection
  • Existence of the right to complain to a supervisory authority
  • If applicable, origin of the data (if not collected from you)
  • If applicable, existence of automated decision-making including profiling, including meaningful information about the logic involved, the scope and the effects to be expected
  • If applicable, (planned) transfer to a third country or international organization
Right to rectification

We will correct any erroneous data immediately, provided that you inform us of the circumstance accordingly.

Right to erasure (right to be forgotten)

Provided that the processing is no longer necessary and one of the following conditions is met:

  • Discontinuation of the purpose of processing
  • Withdrawal of their consent and absence of any other legal basis for processing
  • Objection to processing without an important reason to the contrary
  • Unlawful processing
  • Required to fulfill a legal obligation
  • Data collection was carried out in accordance with Art. 8 (1) GDPR
Right to restriction of processing

Provided that one of the following conditions is met:

  • You dispute the accuracy of your data (restriction can be made for the duration of the review on our side)
  • In the event of unlawful processing and if the data is not to be deleted, restriction of processing shall take the place of deletion
  • If the processing purposes cease to apply, at the same time you need your data for the assertion, exercise or defense of legal claims
  • After you have lodged an objection pursuant to Art. 21 (1) GDPR and for the duration of the examination as to whether our legitimate reasons outweigh yours.
Right to data portability

If it is technically possible and does not affect the rights and freedoms of other persons, we will - at your request - transfer your data to another recipient (responsible party).

Right to object

If we collect or have collected and process personal data from you (on the basis of Art. 6 (1) e or f or Art. 9 (2) a GDPR), you have the right to object to the data processing (including profiling) at any time (with effect for the future). In exceptional cases, the objection may be ineffective, e.g. if we can demonstrate compelling interests worthy of protection for the processing that outweigh your interests or processing serves the assertion, exercise or defense of legal claims. If we process your personal data for the purpose of direct marketing, you have the right to object to such processing at any time. This also applies to profiling, insofar as it is related to such direct advertising. You also have the right to object to processing of your data concerning you which is carried out by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

Automated decisions in individual cases including profiling

If we collect or have collected and process personal data from you, you have the right not to be subject to any decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. Exceptions to this requirement apply if the decision is necessary for the conclusion or performance of a contract between you and us or you have expressly consented to the processing. In any case, we will take reasonable steps to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain the intervention of a person on our part, to express our own point of view and to contest the decision.

Right to complain to a supervisory authority

A list of the supervisory authorities responsible in Germany can be found on the website of the Federal Commissioner for Data Protection or at the following link: https://www.bfdi.bund.de/EN/Service/Anschriften/Laender/Laender-node.html.

General information on data processing on the application

The following information applies to the data processing on our application in general. If there are exceptions or additions to this information, these are described in detail in the relevant sections.

Data security information

We secure our application and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.

Our legitimate interest

Our legitimate interest, as defined in Article 6 (1) f GDPR, is based on the performance of our business activities in order to maintain our ability to operate and secure the employment of our employees.

General deadlines for data deletion

After the purpose of storage has ceased, the retention periods are generally at least six or ten years. As a rule, data is deleted immediately in accordance with our deletion concept, provided that this does not conflict with any retention obligation, necessity for contract fulfillment or a legitimate interest.

Deletion or blocking of personal data

We store your personal data only for the period required to fulfill the specified purpose. After the purpose no longer applies and after expiration of any existing retention periods, your data will be deleted immediately. If deletion is not possible, the data will be blocked instead.

Obligation to provide personal data

Under certain circumstances (e.g. due to legal or contractual regulations), an obligation arises for you to provide us with your personal data. Examples of such processing as follows:

Nature or purpose of the processing

Need

Conclusion of a sales contract (e.g. your address)Fulfillment of the contractual obligation (e.g. delivery of the goods to your address)
In the employee context (e.g. transmission of data to the tax office)Compliance with legal requirements (e.g. tax regulations)

Information about specific data processing on the application

If applicable, in deviation from or in addition to the above-mentioned general information, you will find details of the individual data processing on our website below.

User account
Purpose of the processing of general data
Data typePurpose of the survey
E-mail addressInvite and verify a user
Legal basis (according to Art. 6 / 9 GDPR)
  • Implementation of pre-contractual measures (Art. 6 para. 1 b)
  • Recipient (if applicable)none
    If applicable, intention of forwarding to a third country or int. organization (incl. info on adequacy decision of the Commission or suitable guarantees)A data transfer to a third country does not take place and is not planned.
    If known: Duration of data storageSee General deadlines for data deletion
    Obligation to provide personal data (e.g. due to legal or contractual regulations) / necessitynone
    Consequences of non-compliance (in case of failure to provide the required data)none
    If applicable, existence of an automated decision-making processIn this context, we do not use automatic decision-making.
    If applicable, origin of the data (if not collected directly from the data subject)The data usually originates from the data subject, but may also originate from third parties.
    Change of purpose if necessarynone
    Access data

    When downloading the mobile apps, the required information is transferred to the App Store (Apple App Store and Google Play), i.e. in particular name, email address and customer number of your customer account, time of download, payment information and the individual device identification number. We have no influence on this data collection and are not responsible for it. We process the data only insofar as it is necessary for downloading the mobile apps to your mobile device.

    If you would like to use our mobile apps, we collect the following data on the basis of Art. 6 para. 1 p. 1 lit. f) DSGVO, we collect the following data, which is technically necessary for us to offer you the functions of our mobile apps and to ensure stability and security: name and content of the accessed website, IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), the respective amount of data transferred, access status/HTTP status code (referrer URL), browser type, your operating system and its interface, language and version of the browser software. Furthermore, we need your device identification, unique number of the terminal device (IMEI = International Mobile Equipment Identity), unique number of the network subscriber (IMSI = International Mobile Subscriber Identity), mobile phone number (MSISDN), MAC address for WLAN use, name of your mobile terminal device, email address.

    Access to photos and memory

    At the beginning of using our mobile apps, we ask you in a pop-up for permission to access the storage of your end device and your photos. This is required so that you can use photos on your respective projects within the mobile apps. If you allow access to this data, the mobile apps will only access your data and transfer it to our server as necessary to provide the functionality. Your data will be treated confidentially by us and deleted if you revoke the rights to use it or it is no longer necessary for the provision of the services and there are no legal retention obligations. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) DSGVO.

    If you do not give permission, we will not use this data. In this case, you may not be able to use all the functions of our apps. You can grant or revoke permission later in the settings of the operating system of your mobile device.

    Push messages

    Our mobile apps also use push services from the operating system manufacturers. These are short messages that can be displayed on the screen of your end device to inform you about project-relevant updates. We do not send you any advertising via push messages.

    In the case of using the push services, a device token from Apple or a registration ID from Google is assigned. These are only encrypted, anonymized device IDs. The sole purpose of use is the provision of the push services. It is not possible for Makeo to draw conclusions about the individual user.

    You can switch off the reception of push messages via the operating system of your smartphone.